Website About Us Allow me to introduce you to our company, http://seawindtravel.com. Established in 2015, we are fully licensed International tour operator, with an excellent track record for reliability and, customer satisfaction. http://seawindtravel.com, is a one-stop enterprise, that offers a complete range of travel related services. We organize custom made, private, group, and corporate tours throughout the Indochina region.We excel in designing tailor made tours for our clients We strive to offer exceptionally good value, while never cutting corners or sacrificing quality,as we consistently offer exceptional value to our clients. Our team at http://seawindtravel.com have regularly been bringing, authentic, stress free, travel experience’s to our clients. Since our company’s inception, our aim is to offer quality travel services at affordable prices while, providing exemplary service to our clients and, to earn their loyalty & operate our travel business in an environmentally responsible, ethical and sustainable way. The services we provide are meticulously chosen and, the quality of our products plus the competitive prices we offer cannot be compromised. http://seawindtravel.com highly qualified and, motivated staff have their finger on the pulse so to speak, as we constantly monitor the changing trends in the travel market’s in Vietnam, Cambodia, Thailand, Laos, and Myanmar; to be certain that the services we offer fulfil our clients’ needs and, expectations in every way possible.
We are fully licensed by the Hanoi Authority for Planning and Investment and the Vietnam National Administration of Tourism:
Tax Number: 0107007022
Business License Number: 0107007022 (First registered on 15 Sep 2019)
International Tour Operator License Number:01-1153/2018 /TCDL-GPLHQT
Our team:
Our team, of dedicated tour consultants, will be your personal tour managers and deliver for you an excellent service, based on experience, know-how and trust. We are committed to operating with the highest standards of service and professionalism, while continuing to improve our services in whatever way possible. All of our travel consultants follow a specially devised training program to develop their expertise in all aspects of travel and customer service. We personally test all services offered, whenever possible, and carefully listen to our client’s requirements in order to deliver the right itineraries and experiences. We treat our customers as we would want to be treated. We are here to do whatever is necessary to give our customers the best possible experience. We offer flexibility, competitive rates and the innovation required to meet the needs of modern travelers today and in the future.  We aim to keep on offering best travel services for our clients in order to provide them unique unforgettable experiences.
 

Why book with us!

Best Value For Money

As our core value, delivering satisfaction to customers through what they can get with our services is very necessary. As a result, an added bonus of booking your trip through Seawind Travel  is that you’ll always pay the cheapest price. We guarantee to give you better deals than our competitors with our Optimum Price Guaranteed.

Interesting Lesson - Wonderful Experience

Traveling is good for you that makes your life happier in several ways. Booking your tour through Seawind Travel  is even better! With the tour designed by us, not only can you learn about the colorful world of the top attractions in Vietnam but you can also be taught about your homeland while comparing the cultural differences between regions.

Interesting activities and itinerary

Furthermore, be professional in tour designing, we ensure that you can get some of the most cherished memories of your life in the best places with the warmest and most hospitable people. Your trips will raise your motivation and bring you amazing moments that you have never experienced before.

Easy to book

With over a hundred listings, finding your perfect destination has never been simpler.
At Seawind Travel , we help plan your trip accomplished by the travel company and handle bookings ourselves. Specifically, we show you what options are available, solve your questions, and confirm your booking (including payment). As we have access to your booking information, the best thing is that you do not have to prepare anything but enjoy your trip.

It’s easy as search, book, and enjoy!

Excellent secure and online support

We pride ourselves on our outstanding customer service. We are an email or phone call away from providing you with any help or advice you may need.

Who we are

Seawind Travel  is tour operator offering tours and travel services in Vietnam for visitors. Our business focuses on tours to Halong Bay Cruises, Phu Quoc Island, Mekong Delta region, Southern Vietnam as well as the packages tours throughout Vietnam. Our products comprise of both group tours and private tours and vary from relaxing trips, beach breaks and getaway packages to cultural and historical journeys.

Our tours
Acting as a local provider, we always try our best to find new and exotic destinations, better travel service and more exciting activities to make our tours unique and enjoyable of customers. Seawind Travel  is committed to give you the accuracy tours and activities as stated in the itineraries. The level of services can be different due to types of accommodation but the whole service is always in top quality. Expected accommodations, helpful guides and exciting activities are our commitments to clients.

Our accommodations
Depending on your selection, we provide a variety of accommodation such as 3-5 star hotels and resorts, home-stay, overnight cruises and camping trips during your tour. With long-term relationship with partners and providers nationwide, we can offer you a enjoyable stay with comfort and convenience.

Our level services
Acting as a tour operator,Seawind Travel  is committed to give you the accuracy tours and activities as stated in the itineraries. The level of services can be different due to types of accommodation but the whole service is always in top quality. Expected accommodations, helpful guides, friendly staffs and exciting activities are our commitments to clients.

Our payment
All bookings with Seawind Travel  are paid online easily via Credit card  to save your time and money. Transaction fee will be charged at 3% with Credit card and subject to add into total paid amount by clients. In the case of delay, we will try our best to remove your booking to updated time. Every cancellation fee (if any) is followed our terms and conditions under payment section.
 

Terms and Conditions

Terms and Conditions

Please kindly read these terms and conditions carefully. On booking online or signing our booking form when making reservation over the phone or by email, you are deemed to have read and accepted our booking conditions and are accepting the terms of these conditions on behalf of all persons in the party.

These terms and conditions constitute an agreement between Seawind Travel  and clients. By entering the site, you accept these terms and conditions. The terms and conditions are subject to change at any time, and it is your responsibility to check these terms and conditions regularly in case there is any change.

Continuing to use the site after a change has been made is your acceptance of those changes.

1. Rate

Tour prices are valid till 31 December and are net prices and quoted in American dollar per person, inclusive of 5% service charge and exclusive of 10% VAT tax.

2. Included in quoted programs

• Transportation in air-conditioned vehicle;
• Domestic flight or train ticket (if any);
• All accommodations as noted in the itinerary based on twin share with daily breakfast;
• Meals as specified in the itinerary;
• Fully guided sightseeing as noted in the itinerary;

3. Not included in quoted programs:

• Airport transfer unless otherwise stated;
• Early and/or late check in at hotels unless otherwise stated;
• International airfares unless otherwise stated;
• Visa fee and visa arrangement fee;
• Airport departure taxes;
• Meals other than specified in the itinerary;
• Beverages other than included in pre-tour documentation,
• Sightseeing not included in the itinerary;
• Gratuities and tips;
• Personal expenses

4. Payment

We require full payment for all online bookings with Seawind Travel . However, we also accept a deposit (at least 50% of total cost with booking costs below USD1000, 30% of total cost with booking costs over USD1000), please contact us if you want to pay a deposit. Then, our staff will help you to proceed the deposit and make reservation. The prices quoted in the website www.SeawindTravel .com are net price and exclusive of any kind of booking fee when making the payment. 

• Payment via Credit card (OnePay): 3% fee

This transaction fee is subject to be paid by the clients of Seawind Travel .

5. Amendment, cancellation and refund

5.1 Amendment

All modifications and extensions must be made at the time of booking.

Any subsequent changes are subject to an additional fee, plus any other applicable cancellation fees as imposed by Seawind Travel , and such fees are due immediately when the amendment request is made.

No amendment will be accepted within 3 days prior to departure, and no change may be made after travel has commenced.

5.2 Cancellation from travelers

For almost of our tours, once tour is confirmed and fully paid but for one reason they cancel the tour, the following charges will apply in the event of cancellation prior to tour commencement:

• More than 45 days prior to trip departure: No charge (Full refund will be made but transaction fee will be paid by you).
• 30-45 days before arrival: 10% of total tour price.
• 15-29 days before arrival: 50% of total tour price.
• 7-14 days before arrival: 75% of total tour price.
• Within 7 days before arrival: 100% tour price.

Notes:

• The above fees are subject to an added bank transaction fee.
• There will be no refund given for any unused or missed ground arrangements, sightseeing, meals or hotel accommodations.
• For no show cases, there will be no refund.
• All cancellations must be in person or in writing and received by Seawind Travel 

5.3 Cancellation from Seawind Travel 

In the event Seawind Travel  cancel a trip, for any reason, we will contact you immediately and offer you the alternatives or all money for services described in the reserved itinerary will be refunded in full. Such alternatives require a close cooperation and harmony between both you and Seawind Travel . Please send an email to us at [email protected]

 to discuss, we are happy to listen and do all our best to give you the fairest things possible.

In the event of such a cancellation, any client with pre-paid reservations or guaranteed confirmations shall be notified as soon as possible and a full refund of any payments on the un-used portion of transportation service, hotel service, domestic air flights, car rental or tours will be given. The transaction fee will be charged to Seawind Travel

Seawind Travel is not responsible for any expenses incurred by the client or for non-refundable air tickets, equipment, medical costs, etc.

Seawind Travel reserves the right to cancel any trip package, itinerary or any part of a client’s itinerary due to insufficient sign-ups, overbooking, or anything else resulting directly or indirectly by the acts of God, detention, annoyance, machinery breakdown, quarantine, bad weather, or causes beyond its control.

6. Voucher of confirmation

Voucher will be issued by Seawind Travel after the booked trip is confirmed and payment is completed. A service voucher will be sent by email/fax or snail mail to passenger within 2 working days. In case immediate confirmation is not possible, we will inform you of the booking status at the time of reservation.

Clients serve the right to double check the voucher and ask for the change/update if there is something wrong regarding the trip/payment.

7. Liability and Insurance

Seawind Travel is not responsible for any loss, injury or damage sustained by passengers incurred due to delay, accidents, natural disaster, political actions and unrest must be borne by passengers.

Passengers are required to have full travel insurance. Airline schedules and local conditions may affect accommodation and itineraries. Should this occur, we will endeavor to substitute suitable arrangement of similar value. Participation on any tour implies full agreement to above conditions by all parties involved.

8. Discount Policy

• Under 4 years: Free of Charge.
• From 4 to 8 years old: 50% of adult’s fare and sharing bed with parents.
• From 9 to 11 years old: 75% of adult’s fare and using existing bed.
• Students with ID student card: 90% of adult’s fare and using existing bed.
• Over 11 years old: 100% of adult’s fare and using existing bed.

9. Privacy policy

Personal information about you such as name, address, phone number, or email address is subject to our Privacy Policy. We are committed to protecting the privacy and security of any personally identifiable information you provide us.

Your personal information will not be released unless the law permits it, or your permission is granted.