Price Info:

• Price Includes
  • All entrance fees
  • English speaking guide
  • Visit to Heaven Palace Cave
  • Kayaking/Rowing boat trip
  • Day cruise trip in Halong Bay
  • Lunch with Vietnamese dishes
  • 01 soft drink/pax for lunch + tea break
  • Roundtrip transfer by shuttle bus: Hanoi - Halong - Hanoi
  Price Excludes
  • Other drinks, personal expenses
  • Other things not clearly mentioned in the included list
• Cancellation by Customer

  For almost of our tours, once tour is confirmed and fully paid but for one reason they cancel the tour, the following charges will apply in the event of cancellation prior to tour commencement:

  • More than 30 days before arrival: No charge
  • 15-30 days before arrival: 10% of total tour price.
  • 7-15 days before arrival: 50% of total tour price.
  • 4-7 days before arrival: 75% of total tour price.
  • Within 3 days before arrival: 100% tour price.

  Notes:

  • There will be no refund given for any unused or missed ground arrangements, sightseeing, meals or hotel accommodations.
  • For no show cases, there will be no refund.
  • All cancellations must be in person or in writing
• Cancellation by Weather

  In case of an unexpected situation/ bad weather causes an effect on your trip after commencement, we serve the right to change the itinerary of your booked tour for the safety of all clients in the group. If there are more than one solution, we will ask for your permission and agreement to do the next step. In such kind of cancellation, the refund of any payment on the un-used portion of transportation service, hotel service, car rental or tours will be given.

• Children Policy
  • Under 4 years: Free of Charge.
  • From 4 to 8 years old: 50% of adult’s fare.
  • From 9 to 11 years old: 75% of adult’s fare.
  • Students with ID student card: 95% of adult’s fare.
  • Over 11 years old: 100% of adult’s fare.